PERFORMANCE HIGHLIGHTS
This
section reviews the progress made during the year in executing the
various elements of our business strategy. The impact of management
initiatives on the results of operations and financial condition in
2004 are also discussed in the remaining pages of this MD&A.
We
continued to grow our revenue while maintaining our industry-leading
margins and significant free cash flow generation. We pursued
initiatives to maintain our market-leading position in Canada through
the continued execution of our organic growth strategy. Some of the
more notable initiatives undertaken during the year are as follows:
- Enhancement
of our print product: The binding of the alphabetical business listings
to the Yellow Pages™ directory in some markets, the introduction of new
advertiser and user features and the redesign of our print directories
- Enhancement of our on-line product: The upgrade of search functionalities of YellowPages.ca™
- Distribution agreement with search engine: The Google agreement making our business listings available on Google Local Canada
- Improvement of the sales force effectiveness: Improved sales coverage and new pricing models
  
The
two-year transition from a wholly-owned subsidiary of Bell Canada to a
stand-alone entity ended on November 29, 2004. Notwithstanding this, we
continued to focus on business process re-engineering and new
technology which has resulted in increased productivity levels and
efficiency improvement.
We diversified our funding
by implementing a $1 billion shelf offering of Medium Term Notes. Total
debt as at December 31, 2004, of approximately $1.2 billion accounts
for a solid capital structure with a financial leverage ratio of 2.6
times Adjusted EBITDA, net of cash balances.
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